This has to be one of the funniest things in a long time.  I think this guy should have been promoted, not fired.  This is a true story from the Word Perfect Helpline, which was transcribed from a recording onitoriing the customer care department.  Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect orgainization for "Termination without Cause."

 

Actual dialoge of a former WordPerfect Customer Support employee.  Now I know why they record these conversations!

 

Operator:  "Ridge Hall, computer assistance; may I help you?'

 

Caller:       "Yes, well, I'm having trouble with WordPerfect."

 

Operator:  "What sort of trouble??"

 

Caller:       "Well, I was just typing along, and all of a sudden the words went

                  away."

 

Operator:  "Went away?"

 

Caller:       "They disappeared"

 

Operator:  "Hmm. So what does your screen look like now?"

 

Caller:       "Nothing."

 

Operator:  "Nothing??"

 

Caller:       "It's blank; it won't accept anything when I type." 

 

Operator:  "Are you still in WordPerfect, or did you get out??"

 

Caller:       "How do I tell?"

 

Operator:  "Can you see the C:prompt on the screen??"

 

Caller:       "What's the sea-prompt?"

 

Operator:  "Never mind, can you move your cursor arond the screen?"

 

Caller:       "There isn't any cursor; I told you, it won't accept anything I type."

 

Operator:  "Does your monitor have a power indicator??"

 

Caller:       "What's a monitor?"

 

Operator:  "It's the thing with the screen on it that looks like a TV.  Does it have

                  a little light that tells you when it's on??"

 

Caller:       "I don't know."

 

Operator:  "Well, then look on the back of the monitor and find where the

                  power cord goes into it.  Can you see that??"

 

Caller:       "Yes, I think so."

 

Operator:  "Great.  Follow the cord to the plug, and tell me if it's plugged into

                   the wall.

 

Caller:       "Yes, it is."

 

Operator:  "When you were behind the monitor, did you notice if there were

                  two cables plugged into the back of it, not just one??"

 

Caller:       "No."

 

Operator:  "Well, there are.  I need you to look back there again and find the

                  other cable."

 

Caller:       "Okay, here it is."

 

Operator:  "Follow it for me, and tell me if it's plugged securely into the back

                  of your computer."

 

Caller:       "I can't reach."

 

Operator:  "Ok.  Well, can you see if it is??"

 

Caller:       "No."

 

Operator:  "Even if you maybe put your knee on something and lean way

                  over??"

 

Caller:       "Well, it's not because I don't have the right angle--it's because it's

                  dark."

 

Operator:  "Dark??"

 

Caller:       "Yes - the office lights is off, and the only light I have is coming in

                  from the window."

 

Operator:  "Well, turn on the office light then."

 

Caller:       "I can't."

 

Operator:  "No? Why not??"

 

Caller:       "Because there's a power failure."

 

Operator:  "A power....A power failure? Aha.  Okay, we've got it licked now.

                  Do you still have the boxes and manuals and packing stuff that

                  your computer came in??"

 

Caller:       "Well, yes, I keep them in the closet."

 

Operator:  "Good.  Go get them, and unplug your system and pack it up just

                  like it was when you got it.  Then take it back to the store you

                  bought it from."

 

Caller:       "Really?  Is it that bad?"

 

Operator:  "Yes, I 'm afraid it is."

 

Caller:       "Well, all right then, I suppose.  What do I tell them??"

 

Operator:  "Tell them you're too stupid to own a computer!!!"

               

 

OMG!!!...now you really have to be stupid really and truly...ROFLMAO..!!!!!!!

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